MemberThingy runs on Amazon Web Services (AWS). The server and database run on EC2 instances.
Those are basically Linux machines that can be easily started up when needed and stopped when not needed.
The big advantage for us is that the cost is relatively low, and we have the flexibility to add servers or move up to bigger and faster machines when the need arises.
Your data is stored in two different areas.
We use a MySQL database in a master/slave configuration. This is where all data except files are stored. This means that there are 2 copies of all metadata on two different computers at all times.
Files are stored in Simple Storage Service (S3) buckets.
We use these services to give you access to the same highly scalable, reliable, fast, inexpensive data storage infrastructure that Amazon uses to run its own global network of web sites.
All data (except image files) is stored in a MySQL database and mirrored through a master/slave setup to another database on a different computer. The Slave MySQL data is stored in an AWS EBS volume. The EBS volume is automatically replicated within the same Availability Zone. This prevents data loss due to failure of any single hardware component.
This means that there are two copies of all data (except image files) on two different machines (and replicated!) at all times.
All data (including image files) is backed up nightly to S3 buckets in a data center on the west coast. So while the servers and data are in a data center on the east coast, the backups are on the west coast. So even if the east coast gets sucked into the ocean (which we really really hope won't happen) , we can start everything right back up on the west coast. So how about that! And: We keep full daily copies of all data for one month.
Image file backups are stored in a separate S3 bucket - files are not deleted nor does the MemberThingy system have read or delete access to the backup bucket.
This is what Amazon says about the reliability of S3: "Amazon S3 gives any developer access to the same highly scalable, reliable, fast, inexpensive data storage infrastructure that Amazon uses to run its own global network of web sites. The service was designed for 99.99% availability..." - and "Amazon S3 uses proven cryptographic methods to authenticate users."
Fill out the form here - but instead of grabbing the code, bookmark and click the link to your MemberThingy hosted at MemberThingy.com (a little further down on the page). You can link to that page on your site and do everything there.
Contact us and we'll host your MemberThingy for you with your site's design.
By the way - if it's just a matter of you not quite knowing how to put it on your site - no problem - contact us and we'll work with you to put your MemberThingy on your site - we'll even design your site for you!
My MemberThingy is all squished
MemberThingy should have a minimum of 650px horizontally or it'll look weird and squished. Please make sure you give it at least that much horizontal space.
Please contact us if you have any questions.
I don't see a gallery on my site, it just says Loading... with a twirly thing.
This happens when the MemberThingy code somehow gets messed up by something. That 'something' can be a whole slew of things.
Like when you're using an online site builder tool. They sometimes translate stuff into other stuff that in turn breaks things.
So if you see Loading... with the twirly thing instead of your form, please contact us by phone or email. We'll figure it out!
What's a token, what do they cost and how do I get them?
Each membership that you recieve costs one token. The price for one token is $2. To purchase tokens, login to your MemberThingy as admnistrator, click 'admin' and 'purchase tokens' to purchase your tokens through Paypal with your Paypal account or major credit card. You can also purchase tokens directly from us - plase contact us for more information.
How do tokens work?
Each membership that you recieve costs one token. The token is deducted from your account when
an applicant clicks the Submit button and finalizes their membership.
an administrator adds a membership via the admin panel.
How do I know if I still have enough tokens?
You can always login to your MemberThingy as an administrator, click into the Admin area and click [purchase tokens] to see how many tokens you have left.
In addition, all administrators receive alert emails when your token count reaches 50, 20, 10 and 3 tokens.
Yep - sure. There will be more questions. And more answers. We'll be adding them as they come in!
In the mean time: if you have a question, contact us - by phone or email. We'd love to hear from you!